444fox Privacy Policy — How We Protect Your Personal Data

This Privacy Policy is issued by 444fox ("444fox," "we," "us," or "our"), the operator of the online gaming platform accessible at https://444fox.net and related mobile applications and services. 444fox operates as a licensed online gaming platform serving players in the Philippines.

This Privacy Policy applies to all personal data that 444fox collects, processes, and stores in connection with your use of our platform — including registration, account management, game play, payment processing, customer support, and any marketing communications you have consented to receive.

By registering an account at 444fox or using our services, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the 444fox Terms and Conditions and Responsible Gaming Policy, which form part of the overall agreement between you and 444fox.

444fox collects different categories of personal data depending on how you interact with the platform. The following table summarises what we collect and the primary purpose for each category:

We collect only the data that is necessary for the purposes described in this Policy. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance. 444fox does not collect biometric data.

444fox collects personal data through the following methods:

• Direct collection: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or updating your account profile.
• Automated collection: Technical data collected automatically when you access the 444fox platform, including your IP address, device identifiers, browser characteristics, and session data collected via cookies and similar technologies.
• Payment processors: Financial data shared by our payment partners (GCash, Maya, GrabPay, banks) when you complete a transaction. This data is limited to what is necessary to process and verify your transaction.
• Identity verification partners: Data received from third-party identity verification services when you submit documents to verify your account. These partners verify the authenticity of submitted documents and return a verification status to 444fox.
• Game providers: Gaming activity data from our game provider partners (JILI Games, Pragmatic Play, PG Soft, and others) related to your game play on the 444fox platform.

444fox uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your 444fox account, verify your identity and age, maintain your account, and provide you access to the platform and its features.
• Payment processing: To process your deposits and withdrawals, maintain transaction records, and verify the identity of payment account holders to prevent unauthorized transactions.
• Regulatory compliance: To meet our obligations under Philippine gaming regulations and data privacy law, including Know Your Customer (KYC) requirements, anti-money laundering (AML) monitoring, and age verification.
• Platform operation and improvement: To analyze gaming activity patterns, identify technical issues, improve game performance on Philippine mobile networks, and develop new features based on how players use the platform.
• Customer support: To respond to your inquiries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviours, provide responsible gaming tools, and fulfill our obligations under our gaming license regarding player protection.
• Security and fraud prevention: To detect and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited conduct under our Terms and Conditions.
• Marketing communications: Where you have opted in, to send you promotional offers, bonus announcements, and platform updates by email or SMS. You can opt out at any time.

Under the Philippine Data Privacy Act of 2012, 444fox must have a lawful basis for processing your personal data. The legal bases we rely on are:

• Performance of a contract: Processing necessary to create and manage your 444fox account, process transactions, and deliver our gaming services — the core activities you've signed up for.
• Legal obligation: Processing required to comply with applicable laws and regulations, including gaming licensing requirements, KYC and AML obligations, and data breach notification requirements.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring — where these interests are balanced against your privacy rights and do not override them.
• Consent: Marketing communications — we only send promotional material where you have specifically opted in. You can withdraw consent at any time through your account settings or by contacting support.

444fox does not sell, rent, or trade personal data. We share data only in the following circumstances and only to the extent necessary:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet network providers, BDO, BPI, UnionBank, and Visa/Mastercard networks — to process your financial transactions. These partners receive only the data required to complete and verify your transaction.
• Game providers: JILI Games, Pragmatic Play, PG Soft, Microgaming, and other licensed game suppliers — to provide game functionality and maintain game activity records. These partners access only the gaming data necessary for their services.
• Identity verification partners: Licensed third-party KYC service providers who verify the authenticity of identity documents you submit. These partners return a verification result to 444fox and are contractually prohibited from using your data for their own purposes.
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, and law enforcement authorities — where we are legally required to disclose data or where we are cooperating with official investigations.
• IT and platform infrastructure providers: Cloud hosting, cybersecurity, and platform monitoring service providers who process data on our behalf under strict data processing agreements that prohibit any use beyond the contracted service.
• Professional advisers: Lawyers, accountants, and auditors operating under professional confidentiality obligations, where access to personal data is required in connection with their professional services to 444fox.

All third parties with whom 444fox shares data are required to maintain appropriate security measures and are prohibited from using your data for any purpose other than the specific service they provide to 444fox.

444fox uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Here's what we use and why:

• Essential cookies: Required for the platform to function. These enable your login session to remain active, your account preferences to be remembered, and secure areas of the platform to be accessed. You cannot opt out of essential cookies without preventing the platform from working.
• Performance cookies: Collect anonymized data about how players use the platform — which games are most visited, where errors occur, how long pages take to load. This data improves platform performance for all players. No personally identifiable information is included.
• Functional cookies: Remember your preferences such as display language, preferred payment method display, and responsible gaming settings so you don't have to reconfigure them on each visit.
• Analytics cookies: Help 444fox understand aggregate platform usage patterns. Data is anonymized before analysis and is not linked back to individual accounts.

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the 444fox platform. Our cookie management settings are accessible from the platform's account settings area.

444fox implements a range of technical, organizational, and physical security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL encryption for all data transmitted between your device and the 444fox platform.
• Encrypted storage for sensitive data including financial information and identity documents.
• Role-based access controls that limit which employees and systems can access personal data, restricted to those with a legitimate need.
• Two-factor authentication available for all player accounts and required for 444fox internal systems handling personal data.
• Regular security audits and penetration testing by independent cybersecurity professionals.
• Incident response procedures that activate immediately upon detection of a suspected breach, with defined timelines for investigation, notification, and remediation.
• Staff training on data protection obligations, phishing awareness, and secure data handling practices.

444fox retains personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to legal and regulatory minimum retention requirements. Our data retention schedule is as follows:

• Account and identity data: Retained for the duration of your active 444fox account, plus a minimum of 5 years after account closure — required for anti-money laundering and gaming regulatory compliance.
• Financial transaction records: Retained for a minimum of 5 years from the date of each transaction, as required by Philippine financial regulations.
• Gaming activity records: Retained for the duration of account activity plus 3 years after last activity, for regulatory compliance and dispute resolution purposes.
• Customer support communications: Retained for 2 years from the date of the interaction, for quality assurance and dispute resolution.
• Marketing preference data: Retained until you withdraw consent or request deletion, plus a reasonable period to process and document the withdrawal.
• Technical and log data: Retained for a maximum of 12 months in identifiable form, after which it is aggregated and anonymized.

When the applicable retention period expires, personal data is securely deleted from active systems or anonymized such that it can no longer be linked back to any individual. Anonymized aggregated data may be retained indefinitely for analytics and platform improvement purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 444fox:

To exercise any of these rights, contact our Data Protection Officer at privacy@444fox.net or via the support contact details in Section 15. We will respond within 30 days of receiving your request. Where requests are complex or numerous, we may extend this period by a further 30 days — and will notify you if this applies.

If you believe 444fox has not handled your personal data correctly, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

444fox is strictly intended for persons aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If 444fox discovers that personal data has been collected from a person under 21 without appropriate age verification, the account will be immediately closed, all funds will be handled in accordance with our Terms and Conditions, and the data will be deleted as soon as practicable. If you believe a minor has registered at 444fox, please contact our support team immediately at support@444fox.net.

444fox may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, special events, and platform updates — but only where you have specifically opted in to receive marketing communications during registration or in your account settings.

You can withdraw your consent to marketing communications at any time:

• By updating your communication preferences in your 444fox account settings.
• By clicking the unsubscribe link included in any marketing email.
• By contacting support at support@444fox.net and requesting removal from marketing lists.

Opt-out requests are processed immediately for email communications. SMS opt-outs may take up to 48 hours to take effect. Withdrawing marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — which are necessary for account management and are sent regardless of marketing preferences.

Some of the third-party service providers that 444fox works with — including certain game providers and cloud infrastructure services — may process personal data outside of the Philippines. Where such transfers occur, 444fox takes steps to ensure that appropriate safeguards are in place to protect your personal data to a standard consistent with Philippine data privacy requirements.

These safeguards include contractual data processing agreements with data recipients that require them to apply adequate data protection standards, as well as preferring providers who operate in jurisdictions with recognized data protection frameworks.

Where you have specific concerns about cross-border transfers of your personal data, contact our Data Protection Officer for more detailed information about the specific safeguards that apply to your data.

444fox reviews and updates this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and/or a prominent in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. We recommend reviewing this Policy periodically. Continued use of the 444fox platform after a Policy update takes effect constitutes acceptance of the revised terms.

If changes to the Privacy Policy affect your rights in a material way, we will seek fresh consent where required by applicable law.

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data at 444fox, you can reach us through the following channels:

• General support: support@444fox.net — for general privacy questions and opt-out requests
• Data Protection Officer: privacy@444fox.net — for formal data subject rights requests and complaints
• Live chat: Available 24/7 through your logged-in 444fox account
• FAQ: Visit our FAQ page for answers to common privacy questions

Our Data Protection Officer is registered with the National Privacy Commission of the Philippines and is responsible for overseeing 444fox's data protection compliance. Formal data subject rights requests submitted to privacy@444fox.net will receive a response within 30 days.